• Order is placed for products which are in stock and readily available with us. Stock accuracy is upto 90% at NK Exotic, we cannot commit 100% since there are multiple B2B customers placing orders at the same time on our portal for the same product which you desire to order.
• We always encourage our customers to make orders from products which are available with us, so they can easily get those.

• First get yourself registered on www.nkexotic.com.
• Add the products in your Cart & then confirm the order form your end.
• Once the order is confirmed by you, then we will approve the order from our end.
• After the order is approved you have to make payment.
• After the payment is reflected in our account we will ship the shipment with 2 working days.
• After the order is shipped we will intimate you with the respective shipping details.

No, we do not have any MOQ for any design, this is the best part of working with NK Exotic.

Yes we ship Internationally to all Countries. International shipping to all countries is charged on actuals depending on the weight of the package. Package is shipped internationally via couriers like Fedex, DHL, UPS & Aramex which will provide you complete tracking details within 24 hours of dispatch. We evaluate and select the courier so that you get the best shipping rates for your country.

Sorry, But we don’t take product return, exchange unless it is damaged in transit or the design is not what you have ordered and you have to confirm the same in 3 days of reciept of the goods. In case we have to issue a refund it will be issed within 7 days of receipt of the returned goods

Cancellation can be done before payment is made. If you cancel the order after payment is made we will deduct payment processing charges of 5% and if the goods are already shipped, then both side shipping charges will also be deducted along with payment processing charges and the refund will be done within 7 days of the return goods received by us.

Usually 99% of the time the packages are delivered successfully without any hassles. We use branded cargo companies like Fedex, DTDC, DHL , UPS , etc., but still if there is any loss of package during transit, that is after we have shipped from Nk Exotic, then things are beyond our control and we would try our best to get your package traced but would not be liable to bear any financial loss caused due to loss of package.

No the package is not insured for National & International Shipments, for any further queries email us on support@nkexotic.com.

Internationally we accept payments into our Forex Account, details of the same will be emailed to you when required. You can email us on support@nkexotic.com for any further assistance.

Please Note: If you want to transfer to us via any other mode then please first contact us on support@nkexotic.com

• Our team works hard to provide you defect free products but there are instances when you may receive a defective product which is not repairable at your end then we accept return of these products and replace the same in your future orders or refund the amount once we receive the defective product back. If you receive any defective product then please email us on support@nkexotic.com.
• Defect a lot of times is caused in transit during shipping.
• Stones popping out during transit is not considered as defect since these can be easily stuck back at your end, we will guide you for the same, just drop us an email on support@nkexotic.com

No, we do not accept returns for products which you do not like, this is the minimum risk which has to be borne by you.

Yes you have to return the defective product back to us, only then will we replace / refund the amount.